I've said it before, you know i'm gonna say it again....choosing a lender in San Antonio, Texas
I had the unfortunate experience today of getting yelled at by a buyer who chose their own lender. I'm not proud of it, i'm by no means happy BUT, I can honestly say, I didn't do anything wrong...
I'm not saying you have to use the lender I refer to you by any means, but PLEASE do not yell at me when your lender fails you. I will honestly say to you "I'm sorry!" Do you expect more? Why?
I work with lenders everyday. I don't get a "kickback" from any of them, I don't get a commission, I don't get a new buyer, I don't get a steak dinner, I don't get a trip to the Caribbean, that's not the way I work.
So, what do i get for referring a lender to you, Mr. & Mrs. Buyer?
I get peace of mind. That's enough. TRUST ME! I get peace of mind that you will be taken care of by someone I have done business with before, someone I trust, someone that works on commission & is hungry for your business, wants your business & appreciates your business. Someone that you will want to do business with AGAIN and AGAIN, in the words of Paris Hilton, "that's huge...." I agree with her, it's HUGE!
I know some folks don't know the questions to ask of a potential lender, so start with these:
- Are you in the same city as me?
- Will all the individuals I work with (processors, underwriters, etc. ) be in the same city?
- Can we meet face to face?
- Do you work on the weekends?
- If I were to call on a Friday evening @ 5:00, how long would it be before I got a return call?
- If you request paperwork of me, what's the average turn around time to review it?
- How many loans has your company closed ON TIME this month?
Ok, that's plenty, enough to get you started at least. The above is what get's things delayed in a loan & when I say delayed, I mean DELAYED! Delayed to the point of everyone involved in the transaction (besides the lender who's 5 states away) frustrated beyond belief, the buyer's anxious, the seller's frustrated & the agent baffled...
What to do, what to do, what to do???? I'll tell you what to do!! Listen to your agent!
Kristin Moran
Specializing in San Antonio & surrounding cities
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RE/MAX Access - Realtor®/Owner
KristinMoran@Remax.net 210.313.7397 www.SistersThatSell.com
Buy a home from me, use the truck to move for free!
